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Orders will be taken Monday through Friday between the hours of 6:30 a.m. and 7:00 p.m. The catering request must be received within five business days of the event time. Any events being hosted by organizations outside of BonSecours will have to be paid in full in advance.
Although every effort will be made to accommodate last minute orders, we honor requests on a first-come, first-serve basis and also on the basis of availability of personnel, equipment, food, and space.
Please clearly indicate the setup time for the food and beverages, as well as the pickup time. If an immediate cleanup is required of the room, you may contact the Catering department. The estimated number attending will be used for billing purposes unless a different guaranteed number is given at least three business days in advance.
Special china, linens and floral displays must be approved by a designated administrator. A per-hour labor charge applies after 5:00 p.m. and on weekends and holidays. Any catering equipment or smallwares used for the event become the liability of the requesting department. Damaged or lost equipment will be repaired or replaced at the requesting department's expense.
Any cancellations must be at least 72 business hours prior to the event to avoid charges. Any specialty items ordered for a canceled event will be billed out to the requesting department.
